Support Manager

Job Description:

Kimberly-Clark, a global leader in personal care, consumer tissue, and professional products, is seeking a talented and experienced Support Manager to join our team in London, England. As a Support Manager, you will play a crucial role in ensuring the smooth running of our operations by providing leadership and support to our team members. This part-time position is ideal for a mid-to-senior level professional with at least 6 years of experience in a similar role.

Responsibilities: - Manage and oversee a team of support staff, including setting goals, providing guidance, and conducting performance evaluations - Develop and implement operational strategies to improve efficiency and productivity within the team - Collaborate with internal departments to identify areas for improvement and implement solutions - Serve as a point of contact for escalated customer inquiries and provide resolutions in a timely manner - Analyze data and metrics to identify trends and make informed decisions - Ensure compliance with company policies and procedures - Participate in meetings and contribute ideas for continuous improvement - Support the team in achieving their goals and deadlines

Requirements: - Motivated and passionate about delivering exceptional support to team members and customers - Strong analytical and critical thinking skills - Excellent communication and interpersonal skills - Proven leadership experience in a support role - Bachelor's degree in business administration or a related field (preferred) - Experience working in a fast-paced environment with tight deadlines - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Remote work flexibility - Dental insurance - Relocation allowance - Opportunities to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement: Kimberly-Clark is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or religion.

If you have the necessary experience and skills to excel in this role, we encourage you to apply by the deadline of July 12, 2024. Join Kimberly-Clark and help us make a positive impact on the world through our products and initiatives.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.