Support Specialist - Work from home

Job Description:

Omnicom Group is seeking a part-time Support Specialist to work from home in London, England. As an Associate Level Support Specialist with at least 4 years of experience, you will be responsible for providing exceptional support to our clients and customers.

Responsibilities: - Responding to customer inquiries via email, phone, and chat in a timely and professional manner - Troubleshooting technical issues and providing solutions to customers - Assisting with order processing and tracking - Collaborating with other team members to ensure a seamless customer experience - Providing feedback on customer trends and concerns to the team - Meeting and exceeding customer satisfaction goals - Working independently and efficiently to meet deadlines - Maintaining accurate records of customer interactions

Requirements: - Must be hardworking and motivated to provide excellent customer support - Excellent time management skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Excellent communication skills - Proficiency in MS Office and CRM software - High-speed internet connection and a quiet workspace at home - Must be located in London, England - Visa sponsorship available for the right candidate

Benefits: - Visa sponsorship for qualified candidates - Vision insurance - Company-provided equipment - Opportunity to work in a supportive and inclusive environment where colleagues are treated like extended family - Flexible work hours

Equal Opportunity Statement: Omnicom Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: July 4, 2024

If you meet the qualifications and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as a Support Specialist at Omnicom Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.