Web Chat Assistant

Job Description:

Avon Products, a global beauty and cosmetics company, is seeking a part-time Web Chat Assistant to join our team in London, England, UK. This entry-level position requires at least 1 year of experience in customer service or a similar field. We are looking for individuals who are adaptable, energetic, attentive to detail, and have the ability to thrive in a fast-paced environment.

Responsibilities: - Engage with customers through web chat to provide product information, answer inquiries, and assist with placing orders - Resolve customer issues and complaints in a professional and timely manner - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies

Requirements: - 1 year of experience in customer service or a related field - Strong communication skills and a customer-centric approach - Ability to multitask and prioritize tasks effectively - Proficiency in typing and navigating online platforms - Adaptable and able to quickly learn new processes and systems

Benefits: - Company-provided equipment for virtual work - Medical coverage for part-time employees - Training and professional development opportunities to enhance skills and advance your career - Performance-based recognition and rewards to motivate and inspire success

Equal Opportunity Statement: Avon Products is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. We do not discriminate based on race, gender, age, religion, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: June 12, 2024

If you meet the requirements and are excited about the opportunity to join a dynamic team in the beauty industry, we encourage you to apply for the position of Web Chat Assistant at Avon Products in London, England, UK.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.