Web Chat Assistant - Work from home

Job Description:

Pfizer is seeking a motivated and reliable Web Chat Assistant to join our team on a part-time basis. This position will allow you to work from the comfort of your own home in London, England, UK. As a Web Chat Assistant, you will be responsible for providing exceptional customer service through online chat platforms and assisting with various inquiries and issues.

Responsibilities: - Responding to customer inquiries and providing support through web chat - Troubleshooting technical issues and guiding customers through problem-solving steps - Analyzing customer feedback and trends to improve service quality - Collaborating with team members to ensure seamless communication and customer satisfaction - Maintaining a high level of professionalism and customer service standards at all times

Requirements: - At least 2 years of experience in customer service or a related field - Excellent written communication skills and attention to detail - Ability to work independently and prioritize tasks effectively - Driven and reliable, with a strong work ethic - Strong problem-solving skills and analytical thinking - Comfortable working in a fast-paced environment and adapting to change

Benefits: - Gym membership - Paid overtime - Free food - Opportunities for professional development and career growth - Supportive and inclusive working environment to promote work-life balance and employee well-being

Deadline to apply: 2024-05-24

Equal Opportunity Statement: Pfizer is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.