Web Chat Assistant - Work from home

Arrow Electronics is seeking a reliable and passionate Web Chat Assistant to join our team. This is a part-time, entry-level position that allows you to work from the comfort of your own home in London, England, UK.

Responsibilities: 1. Respond to customer inquiries and provide support via web chat. 2. Assist customers with product information, technical support, and order processing. 3. Troubleshoot and resolve customer issues in a timely and efficient manner. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Keep accurate records of customer interactions and transactions. 6. Stay up-to-date on product knowledge and company policies.

Requirements: 1. 1 year of experience in customer service or a related field. 2. Strong problem-solving skills and the ability to manage multiple projects simultaneously. 3. Excellent communication skills and a friendly, customer-focused attitude. 4. Ability to work independently and meet deadlines. 5. Reliable high-speed internet connection and a quiet workspace. 6. A passion for helping customers and a desire to exceed their expectations.

Personality traits: Reliable, passionate Soft skills: Problem-solving, project management

Benefits: 1. Free accommodation for remote work. 2. Travel opportunities for training or company events. 3. Free food provided during working hours.

Working environment: Our team is dedicated to understanding and exceeding customer expectations. We value collaboration, innovation, and a positive attitude in all of our interactions.

Equal opportunity statement: Arrow Electronics is an equal opportunity employer and is committed to creating a diverse and inclusive workplace for all employees. We encourage individuals of all backgrounds to apply.

Deadline to apply: July 4, 2024.

If you meet the requirements and are ready to join a dynamic team dedicated to customer service excellence, apply now to become a Web Chat Assistant at Arrow Electronics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.