Support Assistant - Remote Work

As a Support Assistant at Dillard's, you will play a crucial role in providing remote assistance to our customers in London, England, UK. This part-time position at the Associate level requires a minimum of 4 years of experience in a similar role. We are looking for individuals who are confident, resourceful, cooperative, and have strong research skills.

Responsibilities: 1. Provide support to customers remotely via phone, email, and online chat. 2. Assist customers with inquiries, issues, and concerns in a timely and professional manner. 3. Research and troubleshoot customer problems to find effective solutions. 4. Collaborate with other team members to ensure customer satisfaction. 5. Maintain accurate records of customer interactions and transactions.

Requirements: 1. Minimum of 4 years of experience in a support role. 2. Excellent communication skills and the ability to work well in a team environment. 3. Strong problem-solving skills and attention to detail. 4. Proficiency in Microsoft Office and other relevant software programs. 5. Ability to work independently and prioritize tasks effectively.

Benefits: 1. Retirement plan 2. Company-provided equipment 3. Company transportation

Working Environment: At Dillard's, we believe in aligning work with a greater purpose and contributing to a meaningful mission. As a Support Assistant, you will have the opportunity to make a positive impact on our customers' experiences and contribute to our overall success.

Equal Opportunity Statement: Dillard's is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to do their best work. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.

Deadline to Apply: Please submit your application by May 16, 2024, to be considered for the Support Assistant position at Dillard's in London, England, UK.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.