Support Officer - Remote Work

Job Description:

Cognizant Technology Solutions is seeking a Support Officer to join our team in a remote work capacity based in London, England, UK. This part-time, entry-level position requires at least 1 year of experience in a similar role. As a Support Officer, you will be responsible for providing remote assistance to our clients, ensuring their needs are met in a timely and efficient manner.

Responsibilities: 1. Respond to client inquiries and provide technical support via phone, email, or chat. 2. Conduct research to troubleshoot and resolve client issues. 3. Assist with project management tasks as assigned. 4. Collaborate with internal teams to ensure client satisfaction. 5. Maintain accurate records of client interactions and resolutions.

Requirements: 1. Confident and independent individual who can work effectively in a remote setting. 2. Strong project management and research skills. 3. Excellent communication and customer service skills. 4. Ability to multitask and prioritize in a fast-paced environment. 5. Proficiency in Microsoft Office and other relevant software applications.

Benefits: 1. Company transportation provided for work-related travel. 2. Free accommodation options available for remote workers. 3. Retirement plan options for financial security.

Working Environment: We prioritize quality in all aspects of our work, products, and services. As a Support Officer, you will be expected to uphold these standards in your interactions with clients and colleagues.

Deadline to Apply: Interested candidates should submit their applications by May 15, 2024.

Equal Opportunity Statement: Cognizant Technology Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.