Support Specialist - Remote Work

Job description:

We are looking for a Support Specialist to join our team at Phillips 66 as a part-time remote worker based in London, England, UK. As an Associate Level Support Specialist, you will be responsible for providing technical support to our customers and internal teams, troubleshooting technical issues, and assisting with various administrative tasks. This role requires a high level of independence and dedication, as well as excellent communication and adaptability skills.

Responsibilities: - Provide technical support to customers via phone, email, and chat - Troubleshoot technical issues and provide solutions in a timely manner - Collaborate with internal teams to escalate and resolve complex technical issues - Maintain accurate records of customer interactions and technical issues - Assist with administrative tasks as needed, such as data entry and report generation - Stay up-to-date on product updates and new technologies to better assist customers

Requirements: - 2 years of experience in a technical support role - Independent and dedicated work ethic - Excellent communication skills - Ability to adapt to changing priorities and work in a fast-paced environment - Strong problem-solving skills and attention to detail - Knowledge of basic technical concepts and software applications

Benefits: - Free food - Joining Bonus - Visa sponsorship

Working environment: At Phillips 66, we thrive in an energetic and rapidly evolving work setting. As a Support Specialist, you will have the opportunity to work remotely and collaborate with a diverse team of professionals from around the world.

Deadline to apply: 2024-06-12

Equal opportunity statement: We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.