Web Chat Associate - Remote Work

Job Description:

Commercial Metals is seeking a part-time Web Chat Associate to join our dynamic team in London, England. This position offers the flexibility of remote work, allowing you to work from the comfort of your home.

Responsibilities: 1. Respond to customer inquiries and provide support through web chat. 2. Resolve customer issues in a timely and professional manner. 3. Maintain a positive and helpful attitude when interacting with customers. 4. Provide accurate information about products and services. 5. Collaborate with other team members to ensure a seamless customer experience. 6. Meet or exceed performance goals related to communication and customer satisfaction.

Requirements: 1. Previous experience in a customer service or sales role for at least 2 years. 2. Strong communication skills and the ability to multitask. 3. Proficiency in using web chat platforms and other digital communication tools. 4. High school diploma or equivalent. 5. Adaptable and passionate about providing excellent customer service. 6. Ability to persuade customers and plan effective communication strategies.

Benefits: 1. Free accommodation for remote workers. 2. Retirement plan options. 3. Company-provided equipment for work.

Working Environment: At Commercial Metals, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As a Web Chat Associate, you will have the opportunity to grow professionally and contribute to the success of our team.

Deadline to Apply: Interested candidates must apply by May 29, 2024.

Equal Opportunity Statement: Commercial Metals is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by applicable laws. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.