Web Chat Associate - Remote Work

Job Description:

We are looking for a motivated and driven Web Chat Associate to join our team at Travelers Cos. This is a remote work position based in London, England, UK, perfect for individuals looking for part-time entry-level opportunities in the field.

Responsibilities: - Engage with customers via web chat to provide assistance and support on various travel-related inquiries - Provide information on products and services, helping customers make informed decisions - Resolve customer issues and complaints in a timely and professional manner - Collaborate with team members to ensure seamless customer service delivery - Meet performance metrics and targets set by the company - Continuously learn and adapt to stay ahead in a rapidly changing world

Requirements: - 1 year of experience in customer service or a related field - Excellent communication skills, both written and verbal - Strong organizational and time management abilities - Presentation skills to effectively communicate with customers - Ability to cooperate and work well in a team environment - Motivated and driven to excel in a fast-paced work setting - Equal Opportunity Statement: Travelers Cos. is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

Benefits: - Employee discounts on travel products and services - Opportunities for travel and exploration - Parental leave for eligible employees

If you meet the qualifications and are excited about the opportunity to work remotely as a Web Chat Associate, we encourage you to apply before the deadline on June 29, 2024. Join us at Travelers Cos. and be a part of a dynamic team making an impact in the travel industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.