Web Chat Associate - Remote Work

Job Description:

Hilton is looking for a motivated and hardworking Web Chat Associate to join our remote team in London, England, UK. As a part-time entry-level position, the Web Chat Associate will be responsible for providing excellent customer service through our online chat platform. This individual will have the opportunity to work from home and engage with customers to ensure their satisfaction.

Responsibilities: - Engage with customers through web chat to answer inquiries, resolve issues, and provide assistance - Utilize active listening and problem-solving skills to effectively communicate with customers - Ensure all interactions are handled in a professional and courteous manner - Collaborate with team members to improve processes and address customer concerns - Maintain a positive and proactive attitude towards work and customers - Uphold the highest standards of ethical conduct and integrity in all interactions

Requirements: - 1 year of experience in customer service or a related field - Motivated and hardworking individual with a strong work ethic - Strong leadership and project management skills - Ability to work independently and as part of a team - Excellent communication and interpersonal skills - Proficiency in using online chat platforms and other customer service tools - Must have access to a reliable internet connection and a quiet workspace - Equal opportunity employer

Benefits: - Retirement plan - Free accommodation (for eligible employees) - Employee discounts on Hilton properties worldwide

If you meet the requirements and are interested in joining our team as a Web Chat Associate, please apply before the deadline on June 29, 2024. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.