Web Chat Associate - Remote Work

Job Description:

We are looking for a confident and resilient Web Chat Associate to join our team at DISH Network in London, England. As a remote worker, you will be responsible for providing exceptional customer service through online chat support. This part-time position offers a unique opportunity to work from the comfort of your own home while still being part of a dynamic and innovative team.

Responsibilities: - Respond to customer inquiries and provide personalized support through web chat - Resolve customer issues and concerns in a timely and professional manner - Assist customers with product information, account inquiries, and technical troubleshooting - Utilize analytical skills to identify trends and patterns in customer queries - Use persuasive communication techniques to recommend products and services to customers - Collaborate with team members to share knowledge and best practices - Meet and exceed performance metrics and goals set by the company

Requirements: - 4 years of experience in customer service or a related field - Strong analytical skills and attention to detail - Excellent written and verbal communication skills - Ability to work independently and manage time effectively - Confident and resilient attitude with a passion for helping others - Prior experience with web chat support is a plus - Visa sponsorship available for qualified candidates

Benefits: - Visa sponsorship for eligible candidates - Employee discounts on DISH Network products and services - Free food provided during training and special events - Opportunity to be part of a leading team in the industry with cutting-edge ideas and solutions

Equal Opportunity Statement: DISH Network is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

Deadline to apply: July 22, 2024

If you have the required experience and skills, and are looking for a rewarding part-time opportunity to work remotely as a Web Chat Associate, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.