Hotel Team Leader - Part-Time

What will I do?

• Effectively run the Hotel Operation as the department duty manager for your shift
• Deal with the guest feedback on the day and via other guest communication channels
• Support the Hotel Operations Assistant Manager in People Managing the hotel front of house team by having a number of direct reports
• Ensure all training for direct reports is kept up to date

If required, you will be expected to conduct Hotel evacuations in accordance with Fire & Safety regulations; as well as Hotel walk rounds and fire extinguisher checks during each shift. Full training will be provided, covering our Hotel and Company policies and procedures.

Location: Thorpe Park Resort, KT16 8PN

Pay: £11.72 per hour

An ideal candidate would be:

• Friendly and approachable
• Exceptional customer service
• Enthusiastic about creating memorable experiences for our guests.
• Integrity with handling guests property
• Previous People Management experience

Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK and in return you will get:

· 20 FREE tickets to any Merlin attractions worldwide
· 25% discount in our retail shops and restaurants
· Opportunities to develop and have a longer term career in Merlin
· Free bus from Staines station to Thorpe Park for all employees 
· 40% discount online off LEGO, and much more!