Associate, Account Services

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Passionate and knowledgeable about the products and services within my store.
Working across the store in our service, picking and replenishment areas where required.
Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
Handling products with care to maintain quality and ensure they reach customers in the best condition.
Being myself, living our values, making everyone feel welcome and always following our policies.
At times, you may be required to accept deliveries into the store
The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
Be at work on time, well presented and ready to be a brand ambassador
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life’s moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We are passionate about our food, merchandise and services and will always try to get things right for our customers.
It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .