Bar Assistant: Part-time

Dakota Hotel based in Newcastle are seeking 

an outgoing individual with waiting experience for the role of Bar Waiter / Waitress to deliver exceptional service to our guests. Working

predominantly evening

shifts, this role is ideal for individuals who may have day-time commitments.

We are a brand-new, stylish hotel, i

deally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suites. Dakota Newcastle hosts our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.   

CONTRACT AND PAY RATE

The pay rate is national minimum wage, paid hourly and on a weekly basis plus cash and card tips // Earnings are £10.40 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £24,300. // The gross annual salary is £X plus an annual incentive bonus to earn up to £X.  

Earnings are up to £13.21 per hour, based on National Minimum Wage, paid weekly, equating to a minimum guaranteed gross annual salary of £9,616 (inclusive of the anticipated tronc payment). 

The role carries a permanent contract of a minimum of 14 hours per week and typical shifts will be working working any two between the days of Friday, Saturday and Sunday. . 

PRIMARY ROLE RESPONSIBILITIES

• Working within the Bar, provide table service, taking guest orders, and running trays of food and drinks to guest tables.

• Provide the highest levels of guest service, offering personalised drinks recommendations and making genuine conversation to get to know our guests.   

• Work closely with the Restaurant and Reception team to ensure the effective flow of communication. 

• To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.

BENEFITS 

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include: 

• Special discounts on stays and dining at any Dakota 

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers 
• Support from our inhouse Mental Health Champions 
• Additional holiday day on the first anniversary of your employment 
• Family-friendly flexible working options 
• Meals on duty and uniforming 
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor  
• Accredited, certified compliance training given on employment  
• Access to a suite of external, certified resources via our Learning Management System 
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan 
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships 

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with  more in our pipeline. 

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.  

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent. 

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle

APPLICANT REQUIREMENTS
The successful applicant will have/be: 

At least 1 year working experience, ideally in a hospitality environment.

•  Having

  previous

  waiting or coffee shop experience is strongly preferred.

• Be an outgoing personality with effective communication skills. 

•  Ability to work at pace and be physically active for the duration of your shift.

• Willing and able to pour, serve and sell alcohol. Be able to be physically active in your role, standing for much of your shift and working at pace.

• An enthusiastic individual who will promote our culture of positivity.  

• Be task oriented with a great pride for the work they do and attention to detail. 

• Flexible with shift patterns and available