C

Box Office Assistant

icon building Company : Confidential
icon briefcase Job Type : Part-Time

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Job Description - Box Office Assistant

Location: Cardiff
Salary: £12.21 per hour
Hours: Minimum of 16 hours per week, with potential for more-Perfect if you're looking for flexibility!

Are you passionate about customer service and enjoy working in a fast-paced, lively environment? A well-known organisation in Cardiff is looking for a Front of House/Box Office Team Member to join their team.

About the Role: As part of the front-of-house team, you’ll be the first point of contact for visitors, ensuring a smooth and enjoyable experience. Your responsibilities will include:

  • Welcoming visitors, answering calls, and managing public skate sessions, private lessons, and crash courses.
  • Handling sales for events with opportunities to assist with group bookings and lesson administration.
  •  Signing in and out contractors for venue services.
  • Managing inquiries, bookings, and the ticketing system.
  • Managing queues during busy event nights.
  • Ensuring every visitor has a great experience at the venue.
Shift Patterns: Shifts are available 7 days a week, with flexibility:

  • Weekdays: 5:45 AM – 2:30 PM OR 2:30 PM – 9:30 PM
  • Weekends: 5:45 AM – 2:00 PM OR 9:30 AM – 5:30 PM
  • Weekend shifts finish no later than 6:00 PM.
What’s in It for You?
  • Free access to public skating sessions
  • Staff events and Christmas bonus
  • 20% discount at the on-site restaurant
  • Free uniform 
  • Statutory annual leave
  • Opportunities for career growth, with potential to move into leadership or event coordination roles
What We’re Looking For:
  • A friendly, confident communicator with a professional telephone manner
  • Someone who stays calm under pressure, especially during busy event nights
  • A quick thinker with strong customer service skills and attention to detail
This is an excellent opportunity for customer-focused individuals who enjoy a dynamic and fun working environment.

Interested? Apply now!
Original job Box Office Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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