Business Change Manager

Senior
Business Change Management
London| £xx.xk - £xx.xk per annum (dependent on skills and
qualifications)
Full time |
Hybrid/Office based with limited Uk travel
Competitive pension
scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus –
Cycle2work Scheme & more
REQXXXX
We’re at a big turning point at SGN.
The world is changing fast — expectations from customers,
communities, regulators and our stakeholders are rising. Technology is moving
quicker than ever. We need to catch up and then stay ahead if we want to be the
best GDN in the UK. We need to make sure we’re set up for success. We’re
already making great progress with a new CEO and Executive Team, a new COO
function and we’ve just moved from five to nine regions in our Southern
network, creating closer communities for our people. We’ve opened a Business
Services Centre, giving everyone easier access to the services they need,
and we’ve brought in 550 new vans, with hundreds more on the way.
But this is just the beginning. We’re focusing on three
big goals:
Supporting our frontline first
Cutting waste, not corners
Working smarter, together
We’ve already started work on a five-year programme that
will help us achieve our goals, and our journey will continue over the next 3-4
years.
We’re now offering fantastic opportunities
for colleagues to help us on this exciting journey.
The Business Change Management Lead will be responsible
for driving and coordinating change management activities across the COO
function. This leadership role ensures that all change initiatives are
effectively planned, prioritised, and embedded, supporting successful delivery
across the broader S&EO transformation portfolio.
We deliver safety, warmth, and comfort to
homes and businesses. Every role, whether in the office or on the front line,
plays a key part in this mission. Here’s how you will contribute…
About the
Role
We are seeking an
experienced and strategic Senior Business Change Manager to lead the design,
planning, and execution of business change initiatives that support the
successful delivery of key programmes and projects. In this role, you will work
closely with senior stakeholders to ensure people, processes, and systems are
aligned to achieve sustainable change and deliver business value.
You will play a critical
role in building change capability, fostering stakeholder engagement, and
ensuring that change is adopted effectively across the organisation
Key
Responsibilities
Develop and lead change strategies and
plans that align with programme goals, ensuring change initiatives are
delivered effectively and sustainably.
Conduct impact assessments to understand
the effects of change on people, processes, and technology.
Design and deliver tailored change
interventions, including stakeholder engagement, communication plans,
training, and readiness activities.
Build strong relationships with key
stakeholders to foster commitment, manage resistance, and ensure alignment
with business priorities.
Provide expert advice and coaching on
change management best practices to project teams and business leaders.
Collaborate with project and programme
managers to integrate change management activities into overall delivery
plans.
Track and report on change readiness,
adoption, and benefits realisation.
Champion a culture of continuous
improvement and change capability across the organisation.
What We’re
Looking For
Extensive experience in business change
management within complex, multi-stakeholder environments.
Strong knowledge of change management
methodologies and frameworks (e.g., Prosci, ADKAR, Kotter).
Excellent stakeholder management,
communication, and influencing skills at all levels of the organisation.
Proven ability to lead and manage the
people side of change through large-scale transformation initiatives.
Experience working within project and
programme delivery structures, with an understanding of governance, risk,
and planning.
Strong analytical and problem-solving
skills.
Relevant qualifications in change
management or related disciplines (e.g., Prosci Certified Change
Practitioner) are highly desirable.
(Highly
Desirable) Experience with highly complex people change
(Highly
Desirable) Experience working in an operational setting within Utilities
sector
Not sure you
meet every requirement?
Research shows some
people – particularly women and those from underrepresented backgrounds – may
hesitate to apply unless they meet every criteria. At SGN, we value
diverse backgrounds, experiences and perspectives.
If this role interests
you but you’re not sure you tick every box, we’d still love to hear from you.
You might be just who we’re looking for – now or in the future.
Why SGN?
SGN is a leader in pioneering research and development
toward a net-zero energy system. Our cutting-edge technologies and innovative
thinking are driving change in the gas industry, all while keeping people
safe and warm.
About us | Benefits | Diversity and inclusion
If you require any accommodations or support
during the application process, reach out to us. We're here to help ensure an
inclusive and accessible experience for everyone.
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