Client Experience Assistant 32 hours p/w

Client Experience Assistant – Central London (roaming across multiple sites)
Location:Central London
Type: Part-time (4 days / 32 hours per week)

Interview date: Wednesday 16th June

Are you a people-person with a flair for delivering exceptional service? A premium, award-winning flex workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.

As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.

What You’ll Be Doing:

• Delivering a warm, professional welcome to everyone entering the space

• Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas

• Proactively anticipating client needs and going the extra mile to exceed expectations

• Supporting the coordination of meetings and events, including room set-up and catering

• Managing stock and supplies, raising purchase orders as needed

• Promoting and facilitating the use of in-house services

• Handling queries and resolving complaints with professionalism and care

• Liaising with internal teams and suppliers to ensure a seamless experience

• Being the go-to person for office equipment, tech queries, and service support

• Adhering to compliance and health & safety procedures

What We’re Looking For:

• A confident, outgoing individual with strong communication skills

• A team player with a proactive, can-do attitude

• Well-presented with a polished, professional approach and personal style

• Someone who takes ownership and pride in their work environment

• Organised, adaptable, and always ready to solve problems

• Previous experience in a customer-facing or hospitality role

This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.