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College Enquiries Assistant

Job Description - College Enquiries Assistant

Launchpad Hub Enquiries Assistant

Close date - 23/07/2025

£23,557 gross per annum pro rata

Term Time - FT

The Role

Working within our Launchpad satellite centre based within Blackburn town centre, you will provide a positive first-class enquiries service, assisting with all queries from staff, students and visitors in a friendly and welcoming manner. You will ensure that face-to-face enquiries and telephone enquiries are handled quickly and efficiently, referring to cross-college staff and services where appropriate. You will also engage in administrative support within Registry and Attendance as a part of the role.

What are we looking for?

You must be able to evidence by production of qualification certificates that you are qualified to Level 2 in English and Maths. You will have a working knowledge of Microsoft Office packages and experience of working in a clerical/administrative environment. It is essential that you are able to work on own initiative with minimum supervision.

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