Job Description - Commercial Manager

Job Title: Commercial Manager

Location: Stratford-upon-Avon - On-site

Salary: Competitive depending on experience

Job Type: Part time, Permanent

Hours and Days: Approximately 25 hours per week. Flexible, with the preferred working pattern to be discussed towards the end of the interview process.

We are an established IT consultancy looking for an experienced Commercial Manager to join our team on a part-time basis.

This is a varied, hands-on role supporting the commercial activities that underpin our new business, customer renewals, supplier relationships and service delivery. You will work closely with our sales, account management, finance, project management and technical teams, as well as external vendors, suppliers and legal advisers.

The successful candidate will have previously worked as a Commercial Manager or in a closely comparable commercial role. Experience within an IT consultancy, technology business or software and services environment would be advantageous, but it is not essential.

The role would suit someone who is commercially astute, highly organised and comfortable taking ownership of a broad range of activities. These will include supporting commercial transactions, coordinating contract reviews, managing sales and purchasing processes, and ensuring that commercial records and systems remain accurate and up to date.

Key responsibilities:

Commercial support and new business:

Support the commercial administration of new business opportunities from quotation through to contract execution
Coordinate pricing requests, commercial documentation and supplier engagement activities
Assist with the drafting, review and progression of customer and supplier agreements, liaising with legal advisers where required
Ensure commercial records, documentation and workflows are maintained accurately and efficientlySales orders, purchasing and invoicing:

Manage the end-to-end processing of sales orders, customer invoicing and supplier purchasing activities
Ensure accurate commercial and contractual information is maintained across CRM, finance and operational systems
Coordinate order fulfilment, entitlement documentation and commercial closure activitiesRenewals management:

Manage the commercial delivery of software and service renewals across a portfolio of more than 130 annual renewals
Obtain supplier pricing, prepare renewal quotations and support Account Directors through to customer signature
Ensure renewal orders, invoicing, entitlement records and commercial documentation remain accurate and up to date
Work closely with vendors, partners and technical teams to deliver successful customer renewalsSupplier and contract management:

Act as a key point of contact for supplier commercial matters and relationships
Support supplier negotiations, onboarding activities and contract management processes
Conduct commercial reviews of customer and supplier agreements, working with legal advisers where appropriate
Maintain supplier records, monitoring activities and associated governance requirementsCommercial governance and administration:

Support commercial governance activities, including contract administration, reporting, compliance and procurement processes
Maintain high standards of data quality across commercial systems and records
Produce commercial reports, commission statements and supporting business information
Respond to internal commercial queries and identify opportunities to improve commercial processes and controlsAbout you:

Essential experience and capabilities:

Previous experience as a Commercial Manager or in a comparable commercial role.
Strong commercial judgement and attention to detail.
Experience managing multiple commercial activities, deadlines and stakeholders.
Confidence working across sales, finance, operations and service delivery teams.
Strong written and verbal communication skills.
The ability to work independently, prioritise effectively and take ownership of commercial processes.
A methodical approach to record-keeping, document management and data accuracy.
Confidence communicating with customers, suppliers, partners and professional advisers.Desirable experience:

Experience within an IT consultancy, software, technology or professional services organisation.
Experience reviewing customer or supplier contracts and identifying commercial issues.
Experience liaising with legal advisers and supporting contract negotiations.
Knowledge of software licensing, renewals, managed services or vendor programmes.
Experience using CRM, accounting and document-management systems.
Familiarity with Sage, HubSpot, SharePoint or similar business systems.
Experience supporting ISO or procurement compliance activities.Why Join HAYNE?

Competitive salary, dependent on experience
Company pension scheme
Private healthcare
26 days annual leave plus bank holidays
Birthday leave
Ongoing personal and professional development
Additional company benefitsAdditional Information:

HAYNE Solutions is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants and welcome applications from people of all backgrounds. Selection and progression decisions are made based on merit, qualifications and business requirements.

Please click the APPLY button to submit your CV and Covering Letter.

Candidates with the experience or relevant job titles of; Commercial Operations Coordinator / Administrator, Commercial Coordinator, Commercial Development Manager, Operations Manager, Operations Coordinator, Contracts Administrator, Sales Operations Manager, IT Consultancy Commercial Manager, IT Commercial Projects, may be considered for this role
Only candidates based in UK and eligible to work in UK are allowed
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