Credit Controller

We are a fast-growing IT Managed Service Provider dedicated to supporting schools and educational trusts with cutting-edge technology solutions and responsive support. With a strong presence in the education sector, we pride ourselves on delivering excellent service while maintaining strong financial health. We’re now seeking a diligent and proactive Credit Controller to join our finance team and ensure timely collection of receivables, enabling our continued growth and stability.

About the role:

As the Credit Controller, you will be responsible for managing the company's debt ledger, ensuring timely collection of outstanding invoices from educational institutions and associated bodies. You’ll play a key role in maintaining positive client relationships while securing cash flow and reducing risk.

Key responsibilities:

• Proactively manage the accounts receivable ledger, ensuring timely collection of payments across a diverse portfolio of educational clients.


• Monitor customer accounts to identify overdue payments and take appropriate action in line with agreed credit terms.


• Liaise regularly with schools, academies, and trusts to resolve queries and disputes in a professional, customer-focused manner.


• Produce aged debtor reports and KPIs for senior management, with commentary and risk analysis.


• Work closely with the Sales, relationship managers, and project teams to ensure client billing queries are resolved quickly.


• Issue monthly statements and credit control correspondence using finance systems 


• Maintain and update customer records, ensuring accuracy of contact and invoicing information.


• Assess new client creditworthiness and recommend suitable credit limits in line with internal policy.


• Assist with month-end close procedures and external audit queries relating to receivables.

Skills & Experience Required:

• Proven experience in a Credit Control role, ideally within the IT or education sectors.


• Understanding of the billing cycles and payment behaviours of public sector or education clients is highly desirable but not essential. 


• Strong communication and negotiation skills, with a professional and diplomatic approach.


• High attention to detail, organisation, and ability to manage competing deadlines.


• Proficiency in using accounting software


• Knowledge of frameworks such as DfE financial guidelines or MAT budgeting processes is a plus. Not essential. 


• Ability to work both independently and collaboratively within a team.

This role is based at our HQ in Walton on Thames. 

This is a full-time position; however, we are open to candidates who are available for a minimum of 25 hours per week.