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Credit Controller

Job Description - Credit Controller

Credit Controller | Preston | Part-Time | £25,000FTE

Are you an experienced Credit Controller looking for a part-time opportunity with a well-established and reputable firm in Preston? Our client is seeking a dedicated and detail-oriented individual to join their friendly team on a permanent basis. This is a fantastic opportunity to bring your financial expertise to a supportive working environment where your contributions will make a real impact

Job Description

  • Negotiate payment plans, follow up failed promises to pay and resolve disputes

  • Allocation of receipts in an accurate and timely manner

  • Reviewing and understanding client ledgers

  • Dealing with clients and internal queries relating to bills and client ledgers

  • Liaising with solicitors and fee earners on a regular basis regarding aged debt positions

  • Reconciliation of customer accounts

  • Prepare overdue debts for legal action

  • To establish and maintain key relationships with Clients - the ability to manage aged debt whilst upholding client goodwill is critical

  • Prompt resolution of client invoice queries, liaising with both Fee Earners and Clients to resolve

  • To provide detailed analysis of outstanding debt to Clients and Fee Earners as required

  • To review processes and to identify any potential improvements in processes.

Key Skills & Attributes

  • Strong communication skills with the ability to liaise with individuals at all levels

  • A confident telephone manner and excellent written communication skills

  • Empathetic but tenacious, with the ability to build relationships to ensure debts are resolved quickly and efficiently

  • Ability to understand and manage credit control processes

  • The ability to work in a team and individually with self-motivation

  • Good attention to detail with excellent organisational skills

  • The ability to work under pressure and to deadlines in a fast paced, challenging and result driven environment

  • Knowledge of Microsoft Office packages including Excel

Salary, hours and Benefits

  • Monday – Friday 9:30-2:30pm

  • Up to £25,000 FTE

  • 28 days holiday including Bank Holidays

  • Free Parking

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