Crisis Support Worker Mental Health for Young People

Location: Huntingdon/Cambridgeshire
Salary: £17.50-£28 per hour
Contract Type: Flexible/0 hour contract
Hours: 12 hour shifts- Days/Nights

About Us

At Paragon Social Care, we are committed to supporting young people through the most challenging moments of their lives. We believe that no one should face a mental health crisis alone. Our team provides compassionate, responsive, and youth-centered support for individuals aged 11-17 experiencing acute emotional distress or mental health difficulties.

The Role

We are seeking an empathetic, resilient, and proactive Crisis Support Worker to join our dynamic team. You will play a vital role in delivering high-quality, person-centered crisis interventions to young people as part of a 24/7 support package in a solo provision.

You'll work directly with young people experiencing emotional or psychological crises, helping them feel heard, supported, and safe. This role is fast-paced, emotionally demanding, and incredibly rewarding.

Requirements

Key Responsibilities

• Support Daily Living and Routines- Encourage engagement in daily routines and activities that promote stability, structure, and wellbeing within the home. Plan and participate in various activities and fun days out to promote social and recreational development.
• Provide Therapeutic Support and Guidance- Use evidence-based techniques (e.g. grounding, emotional regulation strategies) to support recovery and help build the young person's resilience. Prioritise the safety and security of the young person at all times.
• Maintain Accurate Records- Document all incidents, interventions, and communications in accordance with safeguarding, legal, and requirements for the organisation.
• Participate in Supervision and Training- Engage in regular supervision, reflective practice, and mandatory training to maintain professional standards and emotional resilience.
• Transporting the Young Person- Ensuring the young person is taken to appointments, activities or education as accordingly.

• Work Collaboratively with Key Stakeholders- Liaise with external professionals (e.g. CAMHS, social workers, emergency services) to ensure coordinated care and appropriate escalation when needed.

What We're Looking For

• Experience working with young people in crisis or with complex mental health needs
• A mental health, youth work, social care, or psychology qualification (or relevant experience)
• Strong communication skills and the ability to remain calm under pressure
• Understanding of trauma-informed and person-centered approaches
• Flexibility to work evenings, weekends, and on a rota basis
• A full UK driving license and access to a vehicle

Benefits

What We Offer

• A supportive, inclusive, and trauma-informed working environment
• A competitive hourly rate with great opportunities for progression
• Ongoing professional development and training
• Clinical supervision and reflective practice sessions
• Opportunity to make a tangible difference in the lives of young people

• Casual dress - Wear something that is comfy, appropriate, and allows you to complete the job to the best of your ability

• Referral bonus packages - We want to give back to you as a support staff, recommend a friend when you come on board for a great referral bonus

Apply Now

Join a team that believes in hope, compassion, and resilience. If you're passionate about making a difference for young people when they need it most, we want to hear from you.