Customer Service Administrator

Job Title: Temporary Customer Administration Assistant

Location: HR2

Duration: 6-8 weeks

Job type: Part time 27.5 hours a week  

Pay rate: £13 per hour

Job Summary: My Hereford based client are looking for a detail-oriented and customer-focused individual to join their team as a Temporary Customer Administration Assistant. In this role, you will provide administrative support to the customer service department, ensuring smooth and efficient operations.

Key Responsibilities:

• Handle customer inquiries via phone and email
• Delivering product information and quotes to customers
• Maintain and update customer records into the database.
• Process orders and checking delivery dates
• Collating information to format product reports
• Coordinate with other departments to resolve customer issues.
• Perform general administrative tasks such as filing and data entry
• Support the customer service team with additional tasks as needed.

Qualifications:

• Previous experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• A team player and happy to help with any duty needed
• Strong organisation skills and happy to speak to customers on the phone

Working Hours:

• Monday-Friday 9am-3pm or 10am-4pm

Apply now for immediate consideration