Customer Service Administrator

• Job Type: Part-time, Temporary
• Location: Out Skirts of Suffolk (Must be able to drive)

Join our clients small and friendly team as a Customer Service Administrator, where you will play a crucial role in delivering high-quality solutions and exceptional customer care.

This part-time, temporary position offers a great opportunity to showcase your proactive and friendly nature, with the potential to become a permanent member of the team for the right candidate.

• Answer incoming calls and welcome visitors in a professional and courteous manner.
• Respond to customer emails and enquiries promptly and efficiently.
• Input and maintain accurate data in our CRM system.
• Process service requests and liaise with customers to ensure timely resolution.
• Provide general administrative support to the team as needed.

• Previous experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational abilities.
• Comfortable using CRM systems and Microsoft Office applications.
• A team player with a positive attitude and willingness to learn.

• Opportunity to become a permanent member of the team.
• Supportive and friendly work environment.
• Training and development opportunities.