Customer service Advisor

Customer service Advisor

Part time 3 days per week

Temporary 6-8 weeks.

Managing customer enquiries across all channels (including Email, Phone, Online Chat
and Socials)
? Daily outbound calling of new subscribers to gain valuable feedback and reduce
cancellations
? Daily interaction with our fulfilment team to ensure customer satisfaction
? Processing/assisting customers with orders and queries via our website
? Maintaining/responding to our customer reviews
? Providing new ideas and innovative solutions for growth in the team
? Assisting with order reports and troubleshooting where necessary

Essential skills we are looking for:
? Attention to detail and a proactive attitude
? Excellent written and verbal communication
? Strong organisational skills
? Adaptable team player
? Good working knowledge of Microsoft Office / Google suite Highly self-motivated with a
can-do attitude and the ability to excel within the dynamic demands of a rapidly growing
company
? Previous experience working in a similar customer facing role

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.