Customer Service Advisor

Company : Hales Group Limited

Job Type : Part-Time

Thetford, Norfolk

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Customer Service Advisor

Customer Service Advisor
Thetford, Norfolk
£13.13 per hour
Part time
9:00am to 3:00pm, Monday to Friday
Temporary to permanent
Immediate start

As the primary point of contact for customers, you'll play a key role in ensuring all enquiries are handled professionally, accurately, and in a timely manner. You'll also act as a vital link between the production, logistics, and warehouse teams—helping to maintain smooth communication and efficient operations across departments.

Main duties:

Act as the first point of contact for customer enquiries via phone and email.
Liaise between production, logistics, and warehouse teams to ensure smooth communication and order fulfilment.
Ensure customers are kept up to date with any updates and changes.
Sales order processing.
Day to day office duties - responding to inbound emails, providing quotes, sending invoices and scanning/filing.
Meeting and greeting visitors, monitoring signing in books, issuing visitors badges.

Skills required:

Excellent communication skills both written and verbal.
Confidence when dealing with customers.
Proficiency in Microsoft Office.
Previous experience working within a Customer Service role.
Ability to work under pressure and to meet deadlines.

For more information on this vacancy, please contact Megan Reeve on or you can apply below.

Original job Customer Service Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Customer Service Advisor Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Customer Service Advisor Jobs in the UK

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Customer Service Advisor

Job Description - Customer Service Advisor

Similar Customer Service Advisor Jobs in the UK

Mobile Apps