Customer Service Advisor - Part time 27.5 hours p/w

Company : Dynamite Recruitment Solutions Ltd

Job Description - Customer Service Advisor - Part time 27.5 hours p/w

Customer Service Advisor
Chandlers Ford
Part time -27.5 hours per week - maternity contract - with the option of going permanent for the right person
£17460.30

We are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their customer service teams and are looking for individuals who are passionate about driving excellence. Join them today as a Customer Service Advisor where you will receive a structured training plan and support!

Respond to customer inquiries via phone and email
Dealing with an inbound call in a fast-paced environment
Assist customers with varied queries and do your best to resolve as a 1st fix solution
Maintain accurate customer records and document all interactions
Collaborate with other departments to resolve customer issues promptly
Ensure customer satisfaction through positive, professional interactions
Liaise with engineers where necessary
Stay up to date with product knowledge, regulations and company policies

Apply now or contact Diane – /

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Customer Service Advisor - Part time 27.5 hours p/w

Job Description - Customer Service Advisor - Part time 27.5 hours p/w

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