Customer Service & Events Assistant

Job Title: Customer Service & Events Assistant

Location: Westminster, London (hybrid working available)

Pay: £13.50- 14.00phr

Duration: 2 months min

Days: Part-Time, 3 days a week - flexibility needed.

Hours: 9:30am-5:30pm, 30 min break

Start Date: Monday 7th July 2025

Responsibilities:

• Manage the inbox and handle incoming calls
• Put together informative packs for upcoming conferences and events.
• Support the membership and events team with general office administration.
• Facilitate all event registration communications seamlessly.
• Distribute conference passes and ensure everything runs smoothly.
• Chase any missing information from event attendees to keep things on track.
• Answer queries from new, existing, and former members, providing quick and informative customer service.
• Assist the events team with ad hoc or administrative tasks as needed.

Experience/Skill Set Looking For:

• Experience in admin and customer service is essential.
• Ability to manage a diverse range of queries and engage with various personalities.
• Excellent customer service skills-prepare for lots of emails and calls!
• Strong written and verbal English skills are a must.
• A calm, friendly character that brings positivity to the team.
• An interest in politics or general political awareness is a bonus but not necessary!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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