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Customer Service Assistant

Job Description - Customer Service Assistant

About the Role:
We are currently looking for a Temporary Customer Service Assistant to join our team in Stourbridge. This is a short-term opportunity ideal for someone who enjoys working with people, has a can-do attitude, and thrives in a fast-paced environment.
As a key member of our front-line team, you’ll be providing exceptional customer service, handling enquiries, and ensuring every customer has a positive experience.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner
  • Respond to queries via phone, email, and in person
  • Process sales, returns, and exchanges
  • Keep the service area tidy and well-stocked
  • Support day-to-day operations and administrative tasks as required
What We’re Looking For:
  • Previous customer service experience (retail, hospitality, or similar preferred)
  • Confident communicator with strong interpersonal skills
  • Reliable, flexible, and able to work as part of a team
  • Basic IT skills
  • A positive attitude and willingness to learn
Why Join Us?
  • Friendly and supportive working environment
  • Flexible hours to suit availability (where possible)
  • Gain experience and develop valuable customer service skills
Original job Customer Service Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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