About the Role: We are currently looking for a Temporary Customer Service Assistant to join our team in Stourbridge. This is a short-term opportunity ideal for someone who enjoys working with people, has a can-do attitude, and thrives in a fast-paced environment. As a key member of our front-line team, you’ll be providing exceptional customer service, handling enquiries, and ensuring every customer has a positive experience.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner
Respond to queries via phone, email, and in person
Process sales, returns, and exchanges
Keep the service area tidy and well-stocked
Support day-to-day operations and administrative tasks as required
What We’re Looking For:
Previous customer service experience (retail, hospitality, or similar preferred)
Confident communicator with strong interpersonal skills
Reliable, flexible, and able to work as part of a team
Basic IT skills
A positive attitude and willingness to learn
Why Join Us?
Friendly and supportive working environment
Flexible hours to suit availability (where possible)
Gain experience and develop valuable customer service skills
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