Evening Receptionist

Location: Lomond Hills Hotel
Position: Evening Receptionist (Part-time)
Schedule: 4:00 PM - 10:30 PM, 2-3 shifts per week on a rotating pattern
Salary: £ 10.00 - £ 12.21 per hour
We are looking for someone who is over 18 years of age due to the requirements of the role.
 

About Lomond Hills Hotel:
Nestled in the charming village of Freuchie, at the foot of the picturesque Lomond Hills, our hotel offers a warm and welcoming experience to all our guests. We pride ourselves on delivering exceptional service, comfortable accommodation, and a diverse range of
food and beverage options, from our vibrant bar and restaurant to versatile banqueting facilities for weddings and events. We're a hub for locals and a comfortable retreat for visitors, known for our friendly atmosphere and commitment to quality.
 

About the Role:
We are looking for a friendly and reliable Evening Receptionist to be the face of the Lomond Hills Hotel in the evenings. This is a crucial role where you will welcome guests, provide a seamless check-in experience, and serve as the primary point of contact until
closing. You will also be a key support for our Health Club members, ensuring the smooth operation of the front desk and facilities. If you are a proactive problem-solver with a positive attitude, we'd love to hear from you.
 

Key Responsibilities:

- Guest Services:

• Checking guests in and out.
• Serving as the primary point of contact for all guest inquiries.
• Answering and directing phone calls.
• Responding to guest emails and online reviews.
• Providing a welcoming and helpful presence at the front desk.

- Health Club Support:
 

• Assisting gym and swimming pool members.
• Performing basic and general maintenance checks of the swimming pool area.
• Carrying out cleaning duties to ensure the Health Club facilities are tidy and presentable for the next day.
   

- General Duties:
 

• Handling basic administrative tasks as required.
   

What We're Looking For:
- Strong communication and customer service skills
- Ability to work independently while also being a great team player
- Proactive attitude with excellent attention to detail

What We Offer:
- A salary of £10-12.21 per hour
- The opportunity to work in a beautiful location with a supportive team.
- Employee discounts on hotel services and more.
- A chance to make a significant impact on our guest experience.
 

If you're ready to start a rewarding role in hospitality, apply today and become part of the Lomond Hotel family!