Event SIA/Stewarding Staff

Coventry Building Society Arena is home to unforgettable experiences for conferences, exhibitions, meetings, sport, music and live entertainment. We are an internationally renowned venue which attracts 1.2 million visitors a year and hosts more than 600 events a year.

Coventry Building Society Arena is home to Coventry City Football Club and has hosted some of the world’s biggest names in music, including Coldplay, Rolling Stones, Harry Styles and the Arctic Monkeys.

Our team is committed to providing the best experience and service for all of our visitors.

‘The Best Times Are Here, The Best People Are Here’ at Coventry Building Society Arena.

CBS Arena Open Day

Overview:

An opportunity has arisen for Event SIA Staff to join us on a casual basis.  The main purpose of the role is to provide guests with an excellent customer experience for every event attended at CBS Arena 

Hours of work:

This role is offered on a Casual Worker basis with no guarantee of work.

Shift assignments are fully flexible and may include early starts, late finishes and weekend working

Rates of pay for this role start from £12.50p/h

Roles and Responsibilities

• To understand their general responsibilities towards the Health, Safety and Welfare of all customers, other stewards, staff members and themselves
• Control access and egress to site
• Responding & reporting to incidents as they occur, on occasion ejecting unsuitable individuals.
• Searching bags and the public upon their arrival where necessary
• Monitoring crowd safety and behaviour
• To carry out safety checks
• To control or direct customers who are entering or leaving the venue, to help achieve an even flow of people to and from the venue
• To assist in the safe operation of the venue
• To staff entrances, exits and other strategic points; for example, fire exits, exit gates, entrances which are not continuously secured in the open position whilst the event is open.
• To recognise crowd conditions to ensure the safe ingress, circulation and egress of the event and the prevention of overcrowding, particularly in the aisles and atrium doors.
• To assist customers and emergency services in the event of an emergency.
• To respond to emergencies (such as the early stages of a fire); to raise the alarm and to take the necessary immediate action.
• To undertake specific duties in an emergency or as directed by an event manager of security manager or the appropriate emergency services officer.
• To provide basic emergency first aid.
• Any other duties deemed reasonable for the role.
• Must hold a valid SIA License
• Willing to undertake NVQ Level 2 Spectator Safety

• Any other duties deemed reasonable for the role.

• Must hold a valid SIA License
• Willing to undertake NVQ Level 2 Spectator Safety

Benefits:

• Choose your own hours – work when suits you
• Weekly pay
• Full training provided
• Free parking
• Discounted food and drink from our onsite outlets
• Opportunity to work as part of vibrant and exciting venue team