Facilities Assistant

Wise May are looking for the most vibrant, exciting, enthusiastic Facilities Assistant candidate for a high-profile Client.. We need someone to be customer focused, always willing to help and always willing to own a problem to completion. Joining a Multi-Skilled Team in delivery an excellent customer experience, whilst ensuring all services are delivered to contract and office requirements.

Facilities Assistant key responsibilities include:

• Oversee the setup of the office areas and agile working areas, this includes moving furniture as well as furniture builds.
• Lead Meeting Room Management, AV and meeting support, supply and equipment management
• Build and maintain effective relationships with internal/external suppliers.
• Carry out regular audits throughout the office and report any issues.
• Follow security and emergency procedures as defined from the Global team. Respond to emergency situations in a calm, efficient manner. Summon appropriate assistance and make appropriate notifications in accordance with operating procedures.
• Flexibility to cover internal events.
• First Aider/Fire Warden.
• Logging any accidents, incidents, near misses on site.
• Action ad hoc guest and employee request

Facilities Assistant experience and knowledge:

• Excellent communication, coaching and feedback skills.
• Experience in a fast-paced environment.
• IOSH Level 3 Managing Safety
• Proven experience in a customer service environment.
• PC literate and competent in all relevant Google applications, i.e., Google docs, Sheet, Google slides and Drive

Facilities Assistant key skills:

• Good Communicator
• Client focused Skills
• Able to work on own initiative or as team player.
• Confident and courteous manner, both in person and on the phone
• Commitment to customer care
• Cultural sensitivity and awareness