Field Services Specialist Engineer

Field Service Specialist – Video Telematics
Field-based with travel | Full UK driving licence required
Location: South East England

We’re looking for an experienced Field Service Specialist to support the delivery of high-quality video telematics and connected fleet technology installations.

This is a hands-on technical role, but with a strong focus on quality assurance, documentation, installation standards and continuous improvement. It would suit someone from a telematics, vehicle CCTV, MDVR/DVR, dashcam, tracking, auto-electrical or fleet technology background who is confident working across commercial vehicles.

You will support pilot and first-of-type installations for new customers, vehicle types, hardware and installation methods, capturing clear photos, notes, risks and lessons learned. You will also help create and update practical Vehicle Installation Plans/Procedures, including mounting positions, cable routes, connection points, parts required and testing steps.
A key part of the role will be improving quality across the field network. You will carry out quality checks and audits, review completed installations, identify defects or recurring issues, and support corrective actions. You will also help develop practical training material and guidance for internal engineers and third-party installation partners.

We’re keen to speak with candidates who have:

Experience with telematics, vehicle CCTV, MDVR/DVR, tracking, dashcams or connected vehicle systems
Strong vehicle electrical knowledge, including safe wiring, permanent/ignition feeds, fusing and grounding
Experience working across HGVs, LCVs, vans, trailers, plant or commercial fleets
Strong fault-finding and diagnostic skills
Excellent attention to detail and a quality-focused approach
Confidence producing clear installation notes, audit reports, photos, training material and engineer guidance
The ability to challenge poor standards professionally and support improvement across the field teamThis is a great opportunity for a technically strong field engineer who enjoys problem-solving, improving standards and creating clear documentation, rather than simply completing standard installations.
Please get in touch to find out more.

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