Front of House Assistant

Front of House Team Member
Battersea FWC | Customer | Permanent contract | Part time |

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.

As a Front of House Team Member at our Battersea site, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team / Receptionist, you will:

• Support the smooth running of our reception and class bookings

• Help us create a friendly, encouraging and professional environment

• Provide exceptional and efficient customer service to everyone who visits our club and assist in driving our reviews

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

• Support handling member experience including booking in PT sessions, class/squash bookings, and complaint handling

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.