Front of House Sales Representative - Aesthetics Clinic

Front of House Sales Representative - Aesthetics Clinic

About Us:

A medic-led aesthetics and beauty clinic in Braintree, Essex, offering premium skin and body treatments, is looking to hire a Front of House Sales Representative. The Clinic prides itself on delivering exceptional client experiences with cutting-edge treatments and a warm, professional approach.

As they continue to grow, they are looking for a Sales-Focused Front of House Representative to join the team and take ownership of converting client enquiries into booked treatments. This is a results-driven, client-facing role with excellent commission opportunities.

About the Role:
You will be the face of the clinic, providing a five-star front-of-house experience while taking full responsibility for driving sales. You’ll engage with both new and existing clients, confidently recommending treatment plans and securing bookings.

This role requires a proven background in sales.

If you have a background in Recruitment, Estate Agency, or another Sales-driven environment, this could be the perfect fit.

Key Responsibilities:

• Welcome and assist all clients with warmth and professionalism
• Proactively sell and upsell aesthetic, beauty and wellness treatments as well as skincare
• Handle incoming calls, emails, and walk-in enquiries with confidence and clarity
• Follow up with leads, convert consultations, and maximise treatment bookings
• Maintain detailed client records and treatment history
• Conduct thorough research into competitor offerings and treatment trends
• Support the clinic team with daily admin, appointment management, and payments

Requirements:

• Proven background in Sales is essential (recruitment, estate agency, telesales or similar)
• Highly organised with the ability to multitask and manage a busy reception desk
• Sales-driven with a genuine interest in aesthetics and skincare
• Confident on the phone and in face-to-face conversations
• Strong interpersonal and communication skills
• A natural researcher who stays up to date with industry trends
• Tech-savvy with good working knowledge of booking systems and CRM tools
• Someone who lives locally to the business premises if preferred

Role Type and Benefits:

• This is a self-employed position
• Shifts include Monday 11-7pm, Wednesday 10-8pm, Friday 10-8pm + regular additional days/hours for shift cover (particularly during school holidays)
• Salary includes an uncapped commission structure
• Staff discounts on treatments and skincare
• Supportive, professional working environment
• Progression opportunities within a growing clinic