Gateline Assistant

Pay rate: £12.60ph after 12 time sheets are submitted your pay increases to £15.26.
Contract: ASAP - Temporary on-going.
Shifts: We are looking for someone to ideally work most Sundays 1000-1800. There may be other shifts throughout the week available but this is not guaranteed. This role is more suitable for students or retired applicants just looking for a little extra pocket money.
Location: Gloucester train station. We also have shifts at Cheltenham station which you are free to pick up.

Our Customer Service Assistants, will provide a First-class service to our passengers whilst ensuring their safety at all times.

They will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively managing the Automatic Gates.

As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Gloucester station. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!They will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively managing the Automatic Gates.

You will be involved in....

• Effectively operating the gates ensuring the safety of all who pass through them
• Meeting and greeting our customers as they enter and leave our station
• Helping with station ramps which you will be fully trained on
• Supporting customers needing assistance
• Ensuring the safety of the station environment

What are we looking for?

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

You will need to:

• Have a professional, but fun approach to your work
• Be passionate about providing amazing customer service
• Love working as part of a team, but able to work independently too
• Have first class interpersonal skills
• Love the buzz of a busy environment, be able to keep your cool under pressure
• Be safety conscious - able to spot and anticipate risk
• Good written and verbal English
• Adhere to Adecco Rail Drug and Alcohol policy
• Well-presented and willing to adhere to Adecco Rail uniform standards

Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol. 18 years and above. Must have a valid right to work.

INDKU17

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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