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General Administrator

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Job Description - General Administrator

General Administrator

Part time, permanent: 22.5 hours - across 5 days

Salary : £27,000 per annum (FTE), pro rata

ENB are supporting a Stevenage based organisation who are recruiting for a General Administrator to join their team on a part time, permanent basis.

This role will support the Head of Finance and to provide high-quality, efficient, and effective administrative support. Due to the nature of the role, this position is based on-site and will be spread across five working days.

Day to day responsibilities include:

  • Maintaining a tidy and organized office environment, ordering supplies, and managing equipment.
  • Supporting with the handling of the finance inbox, managing incoming and outgoing mail, emails, and other forms of communication.
  • Supporting the Head of Finance & Business Support by maintaining accurate and up-to-date records, both paper and electronic
  • Supporting the Head of Finance & Business Support by entering data accurately into databases and systems
  • Provide first-line technical support to the staff team and volunteers with troubleshooting and resolving issues in a timely manner
  • Assist with the set up and configuration of hardware and software applications by liaising with our external IT supporter
  • Manage starters and leavers as required, arranging for the supply and return of equipment, configuration of equipment for starters & leaver
  • Support the Head of Finance & Business support with the management of user accounts, permissions, and access control, ensuring data security
  • Keep the email directory up to date
  • Maintain an up-to-date inventory of IT assets and office equipment
  • Support the head of finance with supplier procurement and software
  • Support with resolution of faults and arrange for repairs and replacements of office equipment as needed
  • Provide support for the audio-visual systems in the meeting room

Qualifications, skills, experience required

  • Previous experience in an office administrator role
  • A 'can do’ outcome focused attitude and approach
  • Ability to manage multiple tasks, prioritise effectively, and meet deadlines.
  • Excellent written and verbal communication skills
  • Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
  • Strong attention to detail and accuracy, crucial for maintaining records
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