General Assistant - Back of House

** We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence**

**Bovey Castle has been awarded LARGE HOTEL OF THE YEAR (2024) byDevon Tourism**

What you’ll be doing?

Working Hours: Monday to Friday, 5 hours per day
Ideal For: Semi-retired individuals or parents with young children
Flexibility: Hours can be arranged to suit school drop-off and pick-up times

This position is perfect for someone seeking a balanced work-life schedule, such as semi-retired professionals or parents needing flexibility around school commitments.

You’ll be based in our employee space (Staff Hub) which covers a kitchen, chill out, games and tech rooms, which has had significant investment to develop it into an area where our team can rest and relax during breaks. You’ll be responsible for keeping this area clean, tidy and well maintained….essentially becoming the ‘guardian’ of this space.

You’ll keep it well stocked, liaise with the kitchen to ensure there is enough food to meet demand and that the space retains it’s welcoming look and feel.

Outside of this, you will support the hotel in managing goods in, keeping a track of deliveries, checking these over for accuracy and ensuring delivery notes and billing is signed off.

You will be responsible for the completing the liquor requisition with the Food & Beverage team.

What you’ll need?

To have great people skills, a friendly smile and care about being the ‘guardian’ of our staff facility.

To be organised, able to plan ahead and have good attention to detail to check delivery notes against deliveries received.

What’s in it for you?

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way. Want to hear more about ‘Life at Eden’, follow us on Instagram @ehcpeople

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: “You said, we did”—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

INDMP