General Manager

We are looking to recruit a dynamic and highly organised General Manager on behalf of a forward-thinking, creative business based in Leeds.

This is a maternity cover role offering an excellent opportunity to step into a senior leadership position with responsibility across multiple business functions including Marketing, HR, Creative, and Operations.

As this is a pivotal role, we are looking for someone with at least 5 years experience in a management role and who can confidently manage cross-functional teams, ensuring alignment between strategic goals and day-to-day operations.

OVERVIEW

• Job Title: General Manager
• Location: Armley, Leeds
• Salary: circa £45,000 (full-time or pro-rata for part-time)
• Contract: Fixed Term to cover maternity (approx. 12 months)
• Start Date: End of August / Beginning of September
• Working Hours: Ideally 4 days per week. Open to 25+ hours or full-time for the right candidate.

If you are commercially minded, people-focused, and enjoy bringing clarity and structure to varied workloads, this could be the perfect opportunity.


KEY RESPONSIBILITIES

Marketing & Creative:

• Oversee the Marketing team and ensure campaigns are on-brand, aligned with business goals, and data-driven
• Manage and brief external creative/marketing freelancers
• Monitor marketing performance and report on insights and opportunities

Team & Project Management:

• Coordinate projects and briefs across departments, aligning team activity with company strategy
• Manage internal communications and reporting
• Organise team socials and manage staff perks and benefits
• Conduct regular 1:1s, lead appraisals, and support individual development plans

HR & Recruitment:

• Oversee HR admin processes such as, assisting with contracts, internal HR documentation, return-to-work procedures, pay reviews, and onboarding
• Liaise with external HR team regarding holidays, absence and sickness tracking
• Support recruitment activity including job ads and interview logistics
• Champion team wellbeing and internal culture

Operations & Systems:

• Work with Accounts to ensure accurate and timely payroll
• Maintain business platforms and processes (Podio, Shopify, internal systems)
• Oversee general office admin, process documentation, and compliance with CSR initiatives

SKILLS & EXPERIENCE

Essential:

• Strong leadership background in operations, marketing, or team management - minimum 5 years
• Exceptional organisational skills with experience managing multi-department projects
• Confident communicator with strategic thinking and hands-on execution ability
• Comfortable working with digital tools and platforms (CMS, design, email marketing, etc.)
• Familiarity with HR processes including performance management and recruitment
• Solid commercial understanding and good design judgement

Desirable:

• Experience in a creative, e-commerce or product-led business (e.g. lifestyle, retail, design)
• Previous involvement in crowdfunding or product launches
• Analytical skills with the ability to interpret marketing and sales data
• A calm, motivating presence who enjoys coaching and supporting others

ABOUT THE COMPANY
Join an exciting and fast-growing business that designs, engineers, and brings to market innovative consumer products. With a focus on sustainability, functionality, and creativity, this company has grown into a thriving business with a global customer base. Their small but mighty team thrives on collaboration, problem-solving, and creating products that people genuinely love.


WHAT TO EXPECT

• A varied, hands-on leadership role within a creative and purpose-led company
• A collaborative, supportive team culture
• Flexible/hybrid working options
• Health insurance
• The opportunity to make a real impact during a key stage of business growth
• This role is ideally suited to someone working four days per week, but we are happy to consider applications from those looking for 25+ hours or full-time.

Apply now to find out more about this exciting opportunity.


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