German Speaking Credit Controller

German Speaking Credit Controller - Part-Time (3 days per week)

Salary: £14.68 per hour

Location: Birmingham (Fully Remote)

Keywords: German language skills, credit control, shared service centre, collaborative team, process improvement, customer queries, ledger management, international environment, continuous improvement projects, autonomy

An exciting opportunity has arisen for a fluent German-speaking Credit Controller to join a thriving international organisation on an interim basis. This fully remote position is perfect for someone who enjoys working within a supportive and collaborative finance team, where your expertise will be valued and your contributions will make a real difference. You will play a pivotal role in managing the German debt portfolio, ensuring smooth financial operations across European ledgers, and supporting process improvements that drive efficiency throughout the business. With a focus on teamwork, professional growth, and shared success, this role offers you the chance to take ownership of key responsibilities while enjoying a positive workplace culture. If you are looking for an engaging position with plenty of variety and the opportunity to work closely with both internal and external stakeholders, this could be the ideal next step in your career.

• Enjoy autonomy and responsibility as you manage the German sales ledger within a growing international group, making a tangible impact on financial performance.
• Become part of a friendly, knowledgeable team that values collaboration, open communication, and continuous learning in a supportive office environment.
• Benefit from opportunities to contribute to ongoing process improvements, helping shape best practices and enhance efficiency across the wider finance function.

What you'll do:

As a German Speaking Credit Controller, you will immerse yourself in all aspects of managing the German debt portfolio within an established shared service centre. Your day-to-day activities will involve close interaction with customers and colleagues alike as you monitor accounts, chase overdue payments, resolve queries, allocate cash receipts, and prepare detailed reports. You will also have the opportunity to draft legal documents when necessary and play an active part in driving process improvements across the finance function. By collaborating with various stakeholders both internally and externally, you will help ensure seamless financial operations while contributing positively to team goals. Your attention to detail, commitment to excellent customer service, and ability to adapt quickly will be key factors in your success in this varied and rewarding role.

• Take full responsibility for managing the German sales ledger by monitoring accounts, chasing overdue payments, and ensuring timely resolution of outstanding debts.
• Draft and issue dunning letters, credit notes, and legal documentation as required to support effective credit control processes.
• Respond promptly to customer queries by liaising with both clients and internal teams to resolve issues efficiently and maintain strong relationships.
• Allocate incoming cash accurately, maintain up-to-date records on the ledger system, and prepare regular debtor reports for management review.
• Conduct thorough credit checks on new and existing customers to assess risk and support informed decision-making within the finance team.
• Assist with invoice generation processes to ensure accuracy and compliance with company policies and procedures.
• Work collaboratively with stakeholders across departments to facilitate smooth financial operations and address any challenges that arise.
• Actively participate in initiatives aimed at improving credit control processes, sharing ideas for greater efficiency and effectiveness.
• Undertake general administrative duties such as data entry, filing, and reporting tasks as needed to support the overall function of the finance department.

What you bring:

• Fluency in both German and English (written and verbal) is essential for effective communication with customers and colleagues across Europe.
• A minimum of five years' experience working in high-volume credit control environments demonstrates your dependability in managing complex ledgers.
• Proven hands-on experience chasing German debt-including handling legal cases-ensures you can navigate challenging situations with sensitivity.
• Previous exposure to manufacturing or shared services settings provides valuable context for understanding business processes.
• Exceptional attention to detail ensures accuracy in all aspects of ledger management while maintaining a customer-focused approach at all times.
• Commercial awareness allows you to balance business needs with empathetic customer interactions for mutually beneficial outcomes.
• A valid passport is required as occasional travel may form part of your responsibilities.

What sets this company apart:

This international organisation stands out for its commitment to creating an inclusive workplace where every team member's contribution is recognised. The company prides itself on nurturing a collaborative culture that encourages knowledge sharing, mutual respect, and personal development. Employees benefit from being part of a forward-thinking group that values continuous improvement-not only within its processes but also through investment in people's growth journeys.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates