We have a new opportunity for a confident, friendly, and engaging Gin School and Tour Guide to take on responsibility for delivering a range of experiences to Tarquin’s Gin fans at our Distillery and Gin School, Padstow.
This is an opportunity to join our team and take responsibility for a key part of our fast-growing, award-winning, family-run distillery. You will work alongside our Customer Experience team and be an integral part of building a strong presence in this iconic Cornish location.
We are looking for a reliable, enthusiastic, and organised person who has a passion for customer service, craft spirits and Cornwall. Although initially a zero hours role there is likely to be scope to increase hours to a part-time equivalent position within the company.
What you’ll be doing
This will be a varied role that comes with a great deal of responsibility. Duties will include but are not limited to:
Hosting ‘Tours’ & ‘Gin Schools’ as well as tasting events for consumers and trade
Supporting events with retail of spirits and merchandise through our retail team on site
Reporting to, and working alongside the Customer Experiences team to hit key targets
Regular maintenance of equipment, daily cleaning, and stock management of consumables e.g. botanicals
Providing an enjoyable and safe environment for employees and customers
What you’ll get
25 holidays + 8 Bank Holiday’s (pro-rata for part time)
Day off for B-day: Birthday Day off with pay, in addition to your Annual Holidays allowance*
The Company operates a scheme of fully paid sickness absence for up to 5 working days per year*
Employee Assistance Program: Free 24-hour Confidential helpline to support you though any of life’s issues or problems.
Ongoing training and development
Staff socials
Flexible working
Family Friendly Policies
Pension Scheme
The Staff Discount code for online & on-site purchases
Company partners’ discounts
Black Friday Staff Sale
Free Distillery Tours for employee +1 during weekday
Discounted Gin Schools for staff + 1
*As per Company Policy
What you’ll need to have
Confident presentation and public speaking skills
Driving licence
Availability to regularly work weekends and potentially evenings
What you might have
Retail experience
Hospitality experience
Personal Licence Holder
How to apply
Please send a CV to with the subject ‘Customer experience host’ introducing yourself and describing your favourite way to drink Tarquin’s Gin.
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