HEART Responder

Company : Confidential

Job Description - HEART Responder

Home Emergency Alarm Response Team Responder (Temporary Contract)

Location: Doncaster
Contract: Temporary – 3 months (with potential for extension)
Hours: Average of 26.25 hours per week
Rota:3 days on / 3 days off
Shifts:6:00am–2:00pm or 2:00pm–10:00pm
Start Date: As soon as possible

About the Role
Doncaster Council is seeking a dedicated and compassionate Home Emergency Alarm Response Team Responder to join our vital community-based service on an initial 3-month temporary contract, with the potential for extension. This rewarding role involves responding to emergency alarm activations from vulnerable residents across the borough, ensuring they receive timely support, care, and reassurance.

Key Responsibilities

Respond promptly to emergency alarm calls in residents’ homes.
Provide immediate support, assess needs, and escalate concerns appropriately.
Communicate effectively with emergency services, family members, and healthcare professionals.
Complete clear and accurate reports following each incident.
Support residents with compassion, dignity, and respect at all times.

Working Pattern

3 days on, 3 days off rota
Shifts are either:
- 6:00am – 2:00pm
- 2:00pm – 10:00pm
Average 26.25 hours per week

Requirements

Full UK driving licence (essential)
Experience working with vulnerable adults—particularly older people or those with additional needs.
Confidence to work independently and make quick, sound decisions in emergency situations.
Calm, compassionate, and professional demeanour.
Ability to work flexible shifts, including evenings and weekends.

Why Join Us?

Make a real impact in the lives of vulnerable residents in your community.
Join a committed, friendly, and supportive team.
Gain valuable frontline experience in adult social care services.
Potential for contract extension based on performance and service needs.

The benefits of working with Emily at Service Care Solutions:

You will receive a dedicated and personal consultant with a vast knowledge of the market
We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
We provide frequent updates of new opportunities via text and email
We have an expert payroll service which is processed twice a week
At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. To apply for this role, or to refer someone else, then please do not hesitate to contact Emily at Service Care Solutions on or .uk

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HEART Responder

Job Description - HEART Responder

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