Hospitality Assistant - Part Time

Hours: 15 hours per week (3 shifts per week, 6 hours per shift)
Shifts: Rota basis, working 3 out of 7 days between 8:00am – 11:00pm (flexibility required, including some weekends/evenings). Please note: shifts are 6 hours in length with no break.

Are you passionate about providing excellent customer service and creating a warm, welcoming dining experience? At The Wyldewoods, we’re looking for a dedicated Hospitality Assistant to join our team and help us deliver outstanding service to our residents.

What You’ll Do

• Greet residents warmly as they arrive for meals
• Assist with seating and provide menus
• Take food and beverage orders accurately and efficiently
• Serve meals and drinks in a timely, friendly manner
• Accommodate dietary preferences and restrictions
• Clear and reset tables between services
• Work closely with the kitchen and waitstaff to ensure smooth service
• Handle concerns and special requests with professionalism
• Maintain a clean, welcoming dining environment

About You

• Previous hospitality or customer service experience preferred
• Excellent communication and interpersonal skills
• Able to multitask and remain calm in a busy environment
• Compassionate, patient, and attentive to detail
• Knowledge of food safety and hygiene standards
• Flexible, with the ability to work weekends (ideally both Saturday & Sunday)
• Aged 18+

What We Offer

• Pension scheme
• Enhanced annual leave, including birthday leave
• Volunteering and wellbeing days
• Staff rewards and recognition schemes
• A warm, supportive team environment

If you’re enthusiastic about hospitality and want to make a real difference in our residents’ lives, we’d love to hear from you!