Housing Service Officer

Service Officer
Hillingdon
Part Time – 18 Hours
Temporary We are currently recruiting for a part-time Service Officer to join a Housing Association in Hillingdon, delivering front-line support to residents in sheltered accommodation. THE ROLE
The Service Officer will provide on-site housing management and resident support at a sheltered housing scheme, helping to ensure tenant wellbeing, safety, and tenancy sustainment.
Key responsibilities include:

• Carrying out viewings and tenancy sign-ups
• Day-to-day tenancy management and maintaining accurate tenant records
• Offering signposting and referral support to external agencies
• Conducting weekly health and safety inspections and welfare checks
• Making safeguarding referrals and reporting incidents and near misses
• Supporting tenants with basic benefit and income advice
• Liaising with internal and external stakeholders to maintain site standards

THE CANDIDATE
The ideal candidate will have previous experience in a housing-related role, particularly in a supported or sheltered housing environment.
Essential experience and skills include:

• Understanding of tenancy management and housing management systems
• Experience working with vulnerable adults or older people
• Knowledge of safeguarding procedures and incident reporting
• Familiarity with basic health and safety checks in residential schemes
• Ability to liaise effectively with external agencies and support networks

THE CONTRACT
Working Hours: Part time, 18 hours per week, across 3 x 6 hour days
Length of Contract: 3 Month Contract, Temp with potential for extension
Rate: The pay for the role is £19.00 per hour LTD company rate. The PAYE equivalent is £16.30 per hour, inclusive of holiday pay. HOW TO APPLY
If interested in this role, please apply directly or email .uk or call and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!