Key Holder - White City, Wellbeing Hub (Part-time Temp)

We are looking for a Part Time Sales Assistant with keyholding responsibilities who has a passion and flair for customer service to join our Wellbeing Hub at White City, Westfield, for 22.5 hours a week.

You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key. You must be available to work weekdays and weekends. Late nights may be required.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

Why NEOM Wellbeing? 

At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.   

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and our great staff discount!  

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! 

What You Will Do

• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Drive forward sales and company objectives
• Assist the team and Store Manager with daily tasks
• Proactively contribute to the wellbeing of our planet & our people
• Work on initiative and be super proactive
• Maintain company standards at all times
• Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld.

What We Would Love

• A love of customer service and to be able to translate this to inspire your colleagues
• Self motivator and be able to maintain impeccable standards in store
• Deep affinity of NEOM Wellbeing and its values with a keen interest in wellbeing
• Confident communicator - treat everyone with honesty, kindness and respect
• Able to work effectively with cross functional teams
• Meticulous attention to detail
• Capable in Excel and Microsoft Suite
• Team player with a can-do attitude
• The ability to work retail hours - which can include weekends and evenings.

TIME TO CHILL - Up to 25 days holiday plus bank holidays

BIRTHDAY TREAT - Time off on your birthday

WELLBEING TIME - take some time to recharge and reset 

NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy

HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support 

DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising effort

Apply Now 

If you’re ready to share some Good Vibes in our White City Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!