Level 1 Tech Bar Support - Airside Gatwick

Job Title: Level 1 Tech Bar Support – Airside (Gatwick)
Location: Gatwick Airport
Rate: £170 per day
Contract Length: 3 months
Start Date: ASAP
Working Hours:

• Monday to Friday: 8am – 5pm

• Saturday & Sunday: 11am – 2pm (to be covered on a rota basis, with time off during the week)

We’re urgently looking for 2 Level 1 Tech Bar Engineers to join a busy on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment.

• Provide front-line IT support at the on-site Tech Bar

• Troubleshoot and resolve hardware and software issues

• Support end users face-to-face in a professional and efficient manner

• Escalate issues when necessary in line with support procedures

• Maintain a tidy and well-managed tech bar space

• Participate in weekend rota cover with agreed time off in the week

• Proven experience in a 1st line / Level 1 IT support role

• Excellent communication and customer service skills

• Ability to work both independently and as part of a team

• Full, clean UK driving licence (essential for airside driving certification)

• Clear and uninterrupted 5-year work history in the UK (essential for airside pass)

• Willingness to undergo airside badging and airside driving certification (costs covered)

• Weekend work is required on a rota basis, not both days every weekend

• Airside driving certification and badging are mandatory for this role

• Candidates must be available for immediate start