Maintenance Call Handler

Randstad are looking for an experienced Call Handler to join a busy maintenance contractor based in Portsmouth on a fixed term contract

Duties:

• Answering inbound calls from tenants and clients.
• Logging and scheduling repairs and maintenance requests.
• Liaising with engineers and contractors to coordinate appointments.
• Updating systems and ensuring accurate records are kept.
• Providing excellent customer service at all times.
• General Admin tasks

Requirements:

• Previous experience in a call handling, customer service, or admin, ideally in a Maintenance/ Housing/ Construction role
• Good communication skills and a professional telephone manner.
• Ability to multitask and work under pressure.
• Basic IT skills for logging and updating records.

If you’re looking for a stable, part-time role in a friendly team, apply today!