Office and Facilities Manager

Key Responsibilities

• Oversee day-to-day operations: Efficiently manage the daily functionalities of both the office and workshop environments, while continuously improving operational processes across both sites.  
  


• Stakeholder relationship management: Establish and maintain productive relationships with all third-party vendors, service providers and contractors involved in office and workshop maintenance.
  


• Office inventory management: Take responsibility for sourcing and ordering office equipment and kitchen supplies.
  


• Employee onboarding: Preparation for new starters including key fobs, welcome packs, induction planning and HSE awareness.
  


• Health and safety stewardship: Working with the external HSE partner, regularly review and update health and safety protocols to ensure compliance with local and national regulations.  
  


• Training and development: Organise in-house training sessions related to operational procedures or health and safety protocols.
  


• Emergency preparedness: Maintain the emergency response plan, conducting regular drills to ensure staff preparedness in line with HSE requirements.  
  


• Visitor reception: Oversee the welcoming of site visitors, ensure they are met with a professional and friendly environment.
  


• Event coordination: Plan and fulfill internal and external company events, from logistical preparation to on-the-day management.  
  


• Executive liaison: Engage in regular meetings with executives and senior management to discuss operational updates, concerns and strategic initiatives.  
  


• Miscellaneous activities: Organising the monthly bacon roll morning, quarterly pizza lunches for company updates, long service awards gifts, sorting groups for team building days, sorting flowers and cards for customers/staff, booking transport, flights, taxis, Christmas function and any other reasonable tasks that may be needed.  
  

Desired Skills, Knowledge and Experience

•       Previous experience in an office management or facilities management role is essential.

•       Ability to work at pace, often multi-tasking and able to manage own workload and priorities as the business needs accordingly.

•       Excellent interpersonal skills with experience of establishing strong working relationships with colleagues from different functions, levels and cultures.

•       Exceptionally strong communication skills, both written and verbal

•       Able to demonstrate exceptional organization skills with an extremely high attention to detail.

•       Demonstrate an agile and logical mindset with a strong ability to think on your feet and problem solve when needed.

•       Eager to learn and understand the business and its direction of travel and actively support the execution of such.

•       Reliable and highly self-motivated with a positive attitude and drive to influence productive changes and continuous improvement at all business levels.

•       Friendly, approachable and respectful to all colleagues and customers.

•       Willingness to be hands-on if required.

Qualifications 

• Ideally suitable qualifications in Facilities Management or a related field, along with a proven track record in this area of work
  


• GCSEs; Level C or above in English Language and Mathematics
  


• First Aid at Work Trained. Our client is happy to renew this if needed.
  


• Previous Fire Marshal Experience or current certification.
  


• Business administration Qualifications
  


• Knowledge and understanding of the HSE Directive.
  


• Conversant in Microsoft Office products; Outlook, Word, Excel, PowerPoint etc.
  


• Knowledge and use of SAGE or similar integrated MRP systems would be desirable as an amount of interaction will be needed. Training will be provided.