Operations Coordinator

Are you a highly organised and proactive individual with a passion for keeping things running smoothly? We're looking for an Operations Coordinator to join our dynamic team and play a key role in supporting project delivery, office management, staff support, HR, marketing, and quality systems.

Project Management Administration

• Coordinate project openings, ensuring timely setup and accurate contract data.
• Maintain project plans and timesheets using Excel-based systems.
• Manage invoicing, order acknowledgements, and project tracking in Sage.
• Support project lifecycle activities including extensions and subcontractor coordination.
• Assist in proposal preparation and follow-up communications.

Office Management

• Act as the main point of contact for the Cardiff office.
• Oversee office maintenance, IT equipment, and supplier coordination.
• Maintain accurate IT asset records and manage equipment lifecycle.

Staff Support & Reception

• Provide first-line support to Cardiff-based staff.
• Coordinate travel, accommodation, and event bookings.
• Support internal communications and company event planning.
• Assist with general IT queries and system improvements.

HR Support

• Maintain HR records and assist with recruitment processes.
• Coordinate onboarding/offboarding and staff system setup.
• Record and distribute minutes from staff meetings.

Marketing Support

• Update branded templates and support newsletter production.
• Help manage LinkedIn content and CRM database.
• Assist with website updates and marketing event research.

Quality & Environmental Management

• Support ISO 9001 and ISO 14001 compliance activities.
• Maintain internal procedures and contribute to sustainability initiatives.
• Manage supplier records and reviews.

We're looking for someone who is:

• Exceptionally organised with strong attention to detail.
• Confident using systems like Excel, CRM tools (e.g., Insightly), and accounting software (e.g., Sage).
• A great communicator who enjoys working across teams.
• Proactive, adaptable, and comfortable juggling multiple responsibilities.

• A collaborative and supportive team environment.
• Opportunities to contribute to meaningful environmental and consultancy projects.
• Flexible working arrangements.
• Ongoing professional development and training.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.